Privacy Policy
Privacy Policy for Olivia's Closet Trove
Last updated: 28th August 2023
At Olivia's Closet Trove, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of data we collect, how we use and protect it, and your rights regarding your information. By using our website and services, you consent to the practices described in this policy.
Information We Collect
We collect various types of information when you interact with our website, place orders, and use our services:
-
Personal Information: This includes your name, email address, shipping address, and billing information.
-
Account Information: If you create an account on our website, we collect and store your username and password securely.
-
Order Information: We collect information related to your orders, including the products you purchase, payment information, and order history.
-
Communication Information: We may collect information from your communications with us, such as emails or messages through our website.
-
Device and Usage Information: We automatically collect information about your device and how you interact with our website, such as IP address, browser type, referring pages, and operating system.
How We Use Your Information
We use the collected information for the following purposes:
-
Order Fulfillment: To process and fulfill your orders, including shipping and returns.
-
Customer Support: To respond to your inquiries, provide assistance, and address any issues you may encounter.
-
Personalization: To tailor your shopping experience, recommend products, and provide relevant content.
-
Marketing and Promotions: With your consent, we may send you marketing materials, offers, and updates about our products and services.
-
Legal Obligations: To comply with legal requirements, respond to lawful requests, and protect our rights and the rights of others.
Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure payment gateways, and access controls.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve our services. You can manage your cookie preferences through your browser settings.
Third-Party Disclosure
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, and providing services to you. These partners have their own privacy policies.
Your Rights
You have the right to access, correct, update, or delete your personal information. You can also unsubscribe from marketing communications at any time. To exercise these rights, please contact us using the information provided below.
Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website, and the revised date will be indicated.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: hello@oliviasclosettrove.com